AI Email
Inbox Agent
Built For Lending
The agent reads each message, links it to the right application and drafts accurate replies with live data so borrowers get clear guidance fast.
Why Teams Trust This Inbox Agent
Made for borrower email at scale with accurate answers, clear ownership and simple controls.
All borrower emails stay in one place with status, owner and next steps visible to the team.
Reads each message, finds the right case and sends a clear, accurate response on its own.
Handles routine email at any hour so borrowers get timely answers without waiting for office hours.
Trickier threads pause for a quick review so your team keeps control when it matters.
Faster Email With Less Effort
Faster Responses
Borrowers get clear answers sooner which keeps applications moving forward.
Fewer Tickets
Auto replies and gentle reminders resolve questions before they reach support.
On Point Replies
Uses thread history and live status to reply precisely and keep work moving.
Results
You Can Measure
with AI Email
Inbox Agent
61%
67%
Everything You Need In One Inbox
From triage to follow up the agent keeps conversations moving and your records in sync without extra tools.
Reviews each email, finds the right application, and sends a clear, compliant response using your rules and templates.
Give a short instruction and the agent pulls fresh data, identifies the recipient, and composes a clean draft for review.
Say what you need in simple words and the agent carries it out in the same thread, using context from the conversation.
Sends gentle reminders when a thread goes quiet and closes the loop when borrowers respond.
Detects attachments in new emails, saves them to the correct case and extracts key details so nothing gets lost.
Frequently Asked Questions?
Setting up is simple and only requires users to setup an email sender domain and link it to your Lendflow account. From there, we’ll work with your team to configure the rules for sending emails.
When a conversation gets tricky, the thread will pause and notify the account holder. This allows your team to stay involved when a borrower has more complex needs.
Absolutely! Our AI Email has the same security protocol as the Borrower Platform and all Lendflow products to ensure that any and all sensitive data and PII is always safe and never shared externally. Lendflow is Soc2 Type II certified.
AI Email automates the manual work of responding to customer emails. It enables your team to create automated follow up schedules so that prospects always stay engaged. Our AI Email tool can also detect and review any attachments to export key details used for the application process.
Bring AI To Your Inbox
